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Help & FAQ

Please see the Question and Answers below to see if your question has already been answered.

If you can't see the issue addressed, then please

Make a support request

I didn't get my Activation Email, what can I do?

You can re-request an activation email, simply go to this page and do so. If after that you still haven't received it there is normally one quick answer to this - AOL, Yahoo or Hotmail (or similar). AOL, Hotmail & some other providers treat email from us as spam - so just disable your spam blocker or check your spam folder for our activation email.

Dont forget, If you want to re-send your activation email, then all you need to do is fill in this form, using the same account name. Here is a link to the form

Why do I not see all the pics I have uploaded?

Photo uploads are moderated and thus there are a few reasons why you may not see the pics you have uploaded. These reasons are:

  • They may contain inappropriate materials
  • There may be too many with the same subject (too much repetition)
  • They may be of poor quality

Can I delete my pictures?

Yes, you can do this using the Photo Manager

Why can't I see the videos?

There may be a few reasons why you can't see videos..

If you are definitely logged in, then please make sure you try with any internet security programs such as Norton Internet Security or Zone alarm turned off.

I want to contact you, how do I do this?

Please make a support request .


What is membership for, do I need it?

Membership of allows you to see photos & protect your user name, so people you correspond with will know that it is you they are dealing with. Membership is required to do most things on the site. Membership is totally free and will always be so Join Here.


How do I make Videos to send??

Most digital still cameras now capture movie files as well! Once you have filmed your movie - download it to your PC as you would your still images. You will find the movie has a file suffix such as AVI (Earlier Canons) or MPG (Sonys) or maybe even .MOV (later Canons). It doesn't matter what the suffix is - just upload it here and we will convert it to something that everyone can view easily.

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